New! Payment Platforms

New and Improved

The City of Aberdeen will be changing its online bill payment vendors, with a tentative implementation date of around mid-January 2018.

Water and Sewer Payments
The process for making online payments will not change.  Residents will continue to access the City’s website and select Online Payments, Water & Sewer Bill, Continue, and follow the remaining instructions.
Listed below are some of the features the new platform will offer:

  • View current and 24 months of billing and payment history
  • Pay by credit card
  • Pay by EFT/ACH/Virtual check
  • Pay by telephone
  • Sign up for payment by text
  • Sign up for Auto-pay
  • Sign up for paperless billing
  • Schedule recurring payments
  • Receive reminder email and text messages
  • Receive immediate email confirmation of payment
  • Credit card payment limit per transaction is $1,000. Credit Card payments for balances over $1,000 will be made in two transactions (e.g. a balance of $1,450 will be paid in two transactions of $1,000 and $450).
  • There is no payment limit by virtual check. 

The City has been absorbing the fees for the current online payment system. However, a convenience fee will be assessed with the new service – $4.95 per credit card transaction; and $1.95 per check transaction. There is an additional service fee of $0.95 for a telephone transaction. All fees go directly to the provider; not the City. If you have any questions, please contact the Water and Sewer Billing Unit at 410.272.1600.

Property Tax Payments 
The process for making online payments will not change.  Residents will continue to access the City’s website and select Online Payments, Property Tax, Continue, and follow the remaining instructions.
Listed below are some of the features the new platform will offer:

  • Search Feature (by any of the following – account number; account name; street address)
  • View current year tax bill.
  • View Account Information and History (assessment; billed amount; paid amount)
  • Pay by credit card
  • Pay by E-check
  • Print reports (bill and account history) 

The City has been absorbing the fees for the current online payment system. However, a convenience fee will be assessed with the new service – 2.65% per credit card transaction, with a minimum fee of $3.00; and $1.50 per E-check transaction. All fees go directly to the provider; not the City. If you have any questions, please contact the Tax Billing Unit at 410.272.1600.