Refuse & Recycling (Update)
Q: Are residents still required to place trash stickers on their trash bags?
A: Yes, all residents of the City of Aberdeen are required to continue using stickers until June 30, 2018. Once you receive your new trash container from the City please continue to use stickers on the bags in the bin.
Q: Are local businesses still selling stickers?
A: Some businesses have chosen not to sell stickers any longer. Stickers may be purchased from City Hall, Monday – Friday, 8:30am – 5:00pm.
Q: When will the City stop selling stickers?
A: The City will stop selling stickers on June 30, 2018.
Q: Will citizens be reimbursed for unused stickers?
A: There will be no reimbursement to citizens for unused stickers. You may buy a few weeks supply at a time.
Refuse & Recycling Changes Upcoming
Q: Why has the trash collection policy changed?
A: This change is intended to make it easier for our residents to dispose of trash and recycling, all while providing a safer environment for our employees to service your residence.
Q: What is a “Toter ®”?
A: A Toter® is a two-wheel cart (trash can) for residential homeowners that allow City staff to collect residential waste and recycling.
Q: Why is the City going to a standard container?
A: Residents place bags of trash and recycling out on the street in a mixture of cans, container sizes, and bags that make it difficult for our City staff to collect. Using a City provided container, our staff will be able to use a mechanical assist to lift the containers and empty the trash container into the rear of the truck.
Q: Do I have to use the City’s provided container?
A: Yes. Once you have received the containers we encourage you to begin using them immediately. After July 1, 2018, the City will only service trash and recycling from residential units with a City issued container.
Q: Why must I use the City’s container?
A: Ease of Use – The containers are designed for easy maneuvering, even when full of refuse. Sanitation – containers prevent animal scavenging. Aesthetics – the container’s size and shape prevent tipping over, even in high winds. The lid attachment minimizes spills, windblown litter, and rainwater infiltration, overall a cleaner curbside appearance.
Q: Where and when do I get my Toter ®?
A: Each unit will receive a total of 2 containers, 1 for trash, 1 for recycling. City staff will distribute the containers to each residential unit. Distribution will begin in Zone 1 on or about March 5. Containers will be delivered to each residential unit at curbside between 2:00pm – 6:00pm, Monday – Friday; 7:00am – 5:00pm, Saturdays. Complete delivery may take between 60 – 90 days to reach our 4,500 customers. Please be patient.
Q: What size are the containers?
A: Each residential unit will receive a 64-gallon container for trash and a 64-gallon container for recycling. A typical family, under normal weekly use, should find the container sufficient to meet their needs as long as residents make every effort to recycle. A recent survey reflected the average residential unit disposed of 31 lbs. of trash and recycled 8 lbs. per week. When placing the new recycling and trash containers curbside, residents must ensure that the lid remains securely fastened to prevent rain, snow and critters from entering the container.
Q: What if I go over the 64-gallon container?
A: If you frequently exceed the capacity the City will require a 2nd container at your residential unit. At this time the proposed cost will be $60.00/year for each trash container (tentatively effective 1, July 2018. The cost will be billed to your water and sewer bill. If you need a 2nd container for recycling please contact the City. At this time there will be no charge for that container.
Q: Is this container mine to keep?
A: No, the containers are the property of the City and stay with the property should you move.
Q: Once I receive my new City container, how do I dispose of my old containers?
A: You can put the old containers out on your trash day clearly marked that it is to be disposed of. However, you may elect to keep your containers for other uses around the house such as yard waste.
Q: Can I mark my container for easy identification?
A: Each container has a serial number for ease of identification. You may place a label with your house number or other identification on the inside lid of the container. Please do not mark or alter the outside of the container.
Q: What do I do if my container becomes damaged?
A: The containers are very sturdy and with normal use have a long and useful life span. Please contact our maintenance shop at 410-272-1414 if your container is damaged. Our staff will determine if the damage is covered under normal wear and tear (i.e. warranty), if not, then the resident will be responsible for reimbursing the City for a replacement container.
Q: What if my City owned container gets stolen?
A: Residents must take reasonable precautions to secure their containers. Please contact the Police Department if you suspect your container stolen.
Q: Where do I store this container?
A: Please store the container in your garage, a shed, or behind your home. Your neighbors appreciate the most discrete storage of your trash containers.
Q: Am I allowed to make any alterations to the City provided container.
A: Any alterations such as drilling holes, painting, and disassembling are not permissible.
Q: Am I required to use a plastic bag in the trash container for my waste?
A: Residents are required to place raw waste and garbage within plastic bags prior to placing in the trash container. This will prevent a health hazard to both our employees and the community.
Q: How will trash collection be paid for?
A: Trash collection will be paid for by the City from Property Tax Assessment.
Q: Will I still receive a recycle bin if I don’t recycle?
A: Yes. Residents are encouraged to recycle. The City provides a list of items it collects within its recycling program. Recycling products should be broken down, bundled if necessary if they exceed the capacity of the container. Loose products such as paper, or plastic should be placed in a container (clearly marked for recycling) and placed next to the recycling container for pickup.
Q: I heard that your now charging for bulk. Is this true?
A: Each residential unit is allotted one bulk pickup per fiscal year (July 1 through June 30). Additional pickups subject to the following rates:
• Large appliance (i.e. mattresses, couches, dressers, sofas, stoves, refrigerators, etc.) up to three (3) items per pickup: $20 per item
• Small appliances (chairs, tables, desks) approximately three (3) to five (5) items per pickup (one person can easily pick up and load onto the truck and is less than 50 lbs. each): $10 per pickup
The department of public works shall have the right to determine within reason the fee for the bulky item for disposal.
Q: Will Collection days, Bulk Pick Up or Yard Waste Change?
A: No, the schedule will remain the same.